How to Install LapLink when Windows NT, Windows 2000 or Windows XP Runs in VGA or Safe Mode
- Search Again SUMMARY LapLink is unable to be installed on a NT-based computer running video drivers in VGA (16-color) mode.
SOLUTION Windows NT, by default, initially loads the Windows standard VGA driver. However, when the VGA driver is in use, Windows NT will not allow the installation of any software that filters the video signals, such as LapLink. The only solution is to install a Windows NT video device driver for the specific video adapter installed in the computer.
To determine if you are in VGA mode:
- Right-click anywhere on the Windows NT desktop, then click Properties.
- Click the Settings tab.
- Determine the number of colors displayed. If it says 16 colors, you are currently running in VGA mode.
To determine if you are running the Windows Standard VGA driver:
- Continuing on in the Display Properties dialog, look for a pull-down arrow next to the number of colors displayed. If 16-colors is the only option displayed, you are running the Windows NT VGA driver.
- If other color options are displayed, choose a display with a higher number of colors and reboot. When completed, you will be able to reinstall LapLink successfully
Locating a video adapter’s specific Windows NT video device driver:
- Determine from your system’s manufacturer the exact make and model of the video adapter. This is important, as the wrong video driver can damage the adapter and your monitor.
- Continuing on from the Display Properties dialog, Settings tab, click Display Type.
- The video adapter information is listed in the Display Type dialog.
- Visit the manufacturer’s web site and find the Windows NT specific device driver. Download it to your machine.
- Follow the manufacturer’s instructions for decompressing the drivers.
To install the drivers:
- Right-click anywhere on the Windows NT desktop, then click Properties.
- Click the Settings tab.
- Click Change Display Type.
- Click Change... from the display options.
- Click Other... .
- Windows NT will prompt you for the correct path. Enter the path where you decompressed the drivers.
- A list of video adapters will be displayed. Click the card you are using, then click OK.
- Windows NT will once again prompt for confirmation. All appropriate files are then copied to your Windows directory.
- Restart Windows NT. Windows NT will start up using the new video drivers.
- Windows NT will boot into a default mode and start the Display applet allowing for mode selection. After successfully installing the driver, you can delete the contents of the directory where you decompressed the drivers.
- After starting Windows NT, confirm the number of colors displayed. If it is greater than 16 colors, you can try to install LapLink again.
Note: Certain video adapters use drivers that are based on the Windows NT Standard VGA driver. The only solution in this case is to replace the adapter with an alternative video card and driver designed for Windows NT. Known adapters that do this include:
AccelStar 3D
Diamond Stealth 3D 2000
Windows 2000 and Windows XP support Safe Mode start-ups that run a standard VGA driver. While running in this mode, LapLink will not install for the same reasons as Windows NT. Run the computer in Windows normal mode before installing LapLink. Related Articles |  | |
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