My Serial Connection or My USB Connection Fails to Appear under My Cable Connections - Search Again SUMMARY I installed PCsync and the cable drivers, but when I open the program, they do not appear in the PCsync tree pane (top left quadrant). What can I do? CAUSE Windows operating systems rely upon helper files in order to enumerate the network adapters. At times, this file can become damaged or corrupt. You will need to reextract a new file from your operating system CAB files to resolve this issue. SOLUTION For computers using Windows 98, follow these steps:
- From the Windows Start Menu and click on Run
- In the Open box type SFC and click OK.
- From the Tools menu, click System File Checker.
- Click Extract one file.
- In the box type iphlpapi.dll .
- Click Start.
- Click Browse for the Restore from and browse to where your installation files are.
Note: These files are often kept in the \Windows\Options\Cab or \Win98 folder if Windows was installed by the computer manufacturer. If you have a Windows Installation CD, you will need to browse to the Win98 folder on the CD-ROM.
- For the Save File In click on browse and select the Windows\System directory
- Click OK
- If prompted, say Yes to back up the file and create the SFC directory
- Click Yes to reboot the computer once you receive the prompt that the file has been successfully restored
For computers running Windows Millennium, follow these steps:
- From the Windows Start menu and click Run.
- In the Open box, type MSCONFIG and click OK.
- Click Extract file.
- In the box type IPHLPAPI.DLL.
- Click Start.
- Click Browse for the Restore from and browse to where your installation files are.
Note: These files are often kept in the \Windows\Options\Cab or \Win98 folder if Windows was installed by the computer manufacturer. If you have a Windows Installation CD, you will need to browse to the Win98 folder on the CD-ROM.
- For the Save File In box, click Browse and select the \Windows\System folder.
- Click OK.
- If prompted, say Yes to back up the file and create the SFC folder.
- Click Yes to reboot the computer once you receive the prompt that the file has been successfully restored.
Start PCsync again. If the drivers are still missing, close PCsync and follow these steps:
For computers running Windows 98 and Windows NT
- From the Windows Start menu, point to Find, and click Files and Folders.
- In the Named box, type LLCPORT.VXD.
- In the Look in field, choose your C drive.
- Click Find Now.
- When the file appears, right-click the file and click Rename.
- Rename the file to LLCPORT.ICK.
- Reinstall the cable drivers from the PCsync CD-ROM or your download file
For computer running Windows 2000 or Windows Millennium
- From the Windows Start menu, point to Search, and click For Files and Folders.
- In the Named box, type LLCPORT.VXD.
- In the Look in field, choose your C drive.
- Click Find Now.
- When the file appears, right-click the file and click Rename.
- Rename the file to LLCPORT.ICK.
- Reinstall the cable drivers from the PCsync CD-ROM or your download file
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