Error Message: PCsync could not make a cable connection - Search Again SUMMARY I am trying to connect PCsync with the blue serial cable and I get this error message when I click My Serial Connections. What I can do? SOLUTION There are several simple things to check.
- Make certain that you have the most recent version of PCsync.
Note: Check the PCsync support page for information about free downloads.
- Firmly attach the cable directly to the serial port on both of your computers.
- Run the install program for PCsync and the serial cable drivers on both computers.
- Run PCsync on both computers.
- Enable the correct COM port in File Sync. Do this on both computers.
- From PCsync's Options menu, click Port Status.
- Click to select the COM name that matches the serial port on your computer.
Note: If in doubt, select all four COMs. If you make any changes, shut down and restart PCsync.
- Disable Autoconnect on one computer.
- From PCsync's Options menu, click Port Status.
- Clear the check box Automatically connect at startup.
- Disable any firewall programs before starting PCsync. See Technical Document 303, Using PCsync in a Secure Environment for more information.
If the connection continues to fail, see Technical Document 348, Verifying the Serial Network Cable Adapter Installation for more troubleshooting suggestions.
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