Remote Control Guest Computer Freezes or has an Error - Search Again

 

SUMMARY

When I use remote control to connect to my host computer, the guest freezes. Sometimes I see an error that the hard drive is full, but I have plenty of free space. What can I do to use remote control?

 

CAUSE

The algorithm that controls how LapLink caches the remote control screen has not correctly determined the guest computer's resources.

Note: Before trying this solution, see Technical Document 128, LapLink Remote Control Session Results in a Black Screen to rule out other possible causes for this problem.

 

SOLUTION

  1. On the guest computer, locate LLW.INI and open it in Notepad.

  2. Locate the [Remote Control] section.

  3. Add or edit this line to look like this:

    4. Cache Profile=2
  4. Close the file and save the changes.

  5. Search your computer for these two files: BITMAP*.* in the\windows\tsi32 folder. Delete them.

  6. Retry the connection.

 

 Related Articles

  LapLink Remote Control Session Results in a Black Screen
  S3 Nitro 3D Video Adapter Driver Causes Fatal Exception 0E During a Color Change
  Changing Windows Video Settings
  Error message: Unable to Load Device Driver: \SystemRoot\System32\Drivers\TSISTRM.SYS after Installing LapLink
  How Do I Discover What Type of Video Display Adapter I Have and Update the Drivers?
  How do I Locate Information About My Video BIOS?

 

Last updated: Tuesday, June 19, 2001

Article #308

Legacy Article #